Dispatch:

Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 1-2 business days once credit card authorization and verification have been obtained.

Orders placed on Saturday and Sunday will be processed the next business day. 

However, during busy periods this may take a little longer. You will receive tracking information as soon as your Artisan Jewelry has been dispatched.

Delivery:

Delivery is free on all US orders.

Please note delivery times will vary depending on your destination.

All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. All fees are to be paid for by the customer at the time of delivery. Baba Jewelry does not have information on customs or duties and cannot estimate these charges. Please check with the proper local authorities before placing an order. Baba Jewelry is not responsible for non-paid import taxes, nor will Baba Jewelry issue any refunds or exchanges for deliveries that have been refused for non-payment of import taxes. 

 If you refuse a shipment, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Baba Jewelry. This amount will be deducted from your merchandise refund. 

NOTE: We are unable to replace or refund lost or stolen packages.

We recommend selecting a secure shipping location where someone is always present to receive deliveries. If you need to make a change to your shipping address, please email us at contactus@babajewelry.com as soon as possible. We’ll make our best attempt to change your address as long as the package has not been shipped. We cannot reroute a package once it has left our studio.

If your package is missing, stolen, or lost in transit please contact us so we can assist you with your claim. While we’ll do everything we can to help you locate your package, we cannot refund or replace lost or stolen items.